Privacy Policy

www.colourdiamonds.com – This Website collects some Personal Data from its Users.

Data Controller and Owner

Northern Cross Diamonds (NCD), 750B Queen St. E. Toronto On, M4M1H4,

info@colourdiamonds.com

TYPES OF DATA COLLECTED
Among the types of Personal Data that this Website collects, by itself or through third parties, are: First & Last Name, Phone number, Email, Cookie and Usage Data. Other Personal Data collected may be described in other sections of this privacy policy.  The Personal Data may be freely provided by the User, or collected automatically when accessing this website.

Any use of Cookies – or of other tracking tools – by this Website or by the owners of third party services used by this Website, unless stated otherwise, serves to identify Users and remember their preferences, for the sole purpose of providing the service required by the User. Failure to provide certain Personal Data may make it impossible for this Website to provide its services.

Users are responsible for any Personal Data of third parties obtained, published or shared through this Website and confirm that they have the third party’s consent to provide the Data to NCD.

Mode and Place of Processing the Data

METHOD OF PROCESSING
NCD processes the Data of Users in proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to NCD, in some cases, the Data may be accessible to certain types of persons in charge and involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communication agencies) appointed, if necessary, as Data Processors by NCD. The updated list of these parties may be requested from the NCD at any time.

PLACE
The Data is processed at NCD’s operating offices, and in any other places where the parties involved with the processing are located.  For further information, please contact Northern Cross Diamonds.

RETENTION TIME
The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that NCD suspend or remove the data.

THE USE OF THE COLLECTED DATA
The Data concerning the User is collected to allow NCD to provide its services, as well as for the following purposes: Analytics, Contacting the User and Interaction with external social networks and platforms. The Personal Data used for each purpose is outlined in the specific sections of this document.

Personal Data is collected for the following purposes and using the following services:

ANALYTICS

  • Contact with the User
  • Interaction with external social networks and platforms
  • Additional information about Data collection and processing

LEGAL ACTION
The User’s Personal Data may be used for legal purposes by the NCD, in Court or in the stages leading to possible legal action arising from improper use of this Website or the related services. The User declares to be aware that NCD may be required to reveal personal data upon request of public authorities. 

ADDITIONAL INFORMATION ABOUT USER’S PERSONAL DATA
In addition to the information in this privacy policy, this Website may provide the User with contextual information concerning particular services or the collection and processing of Personal Data.

SYSTEM LOGS AND MAINTENANCE
For operation and maintenance purposes, this Website and any third party services may collect files that record interaction with this Website (System Logs) or use for this purpose other Personal Data (such as IP Address).

REMARKETING
NCD may remarket your information. Remarketing is a way for the company to connect with users, based upon the User’s past interactions with Company websites. Third-party marketing vendors may be hired by the company to perform remarketing services. As a result, third-party vendors may show NCD ads on sites on the Internet. Third-party vendors use cookies to serve ads based on a user’s prior visits to NCD’s website.

As the User browses NCD’s website and other websites, online ad networks may place anonymous cookies on the User’s computer, and use similar technologies, in order to understand the User’s interests based on the User’s (anonymous) online activities, and thus to tailor more relevant ads to the User.   If the User does not wish to receive such tailored advertising, he can visit this page to opt out of most companies that engage in such advertising.  (This will not prevent him from seeing ads; the ads simply will not be delivered through these targeting methods.)

INFORMATION NOT CONTAINED IN THIS POLICY
More details concerning the collection or processing of Personal Data may be requested from NCD at any time.  Please see the contact information at the beginning of this document.

THE RIGHTS OF USERS
Users have the right, at any time, to know whether their Personal Data has been stored and can consult NCD to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to NCD at the contact information set out above.

CHANGES TO THIS PRIVACY POLICY
NCD reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this Application and can request NCD to erase the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data NCD has about Users.

PRIVACY OFFICER AND OWNER
The User has a right to access and rectify the information contained in the file held about him and in order to exercise this right, or for any questions, comments or concerns about this Privacy Policy or for further assistance, please contact NCD at the contact information set out above. 

Definitions and legal references

Personal Data (or Data)
Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.

Usage Data
Information collected automatically from this Website (or third party services employed in this Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Website) and the details about the path followed within the Website with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

User
The individual accessing this Website, which must coincide with or be authorized by the Data Subject.

Data Subject
The legal or natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)
The natural person, legal person, public administration or any other body, association or organization authorized by the Data Controller to process the Personal Data in compliance with this privacy policy.

Data Controller (or Owner)
The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.

Cookie
Small piece of data stored in the User's device.

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What Our Clients Are Saying


I have bought several coloured diamonds from Northern Cross Diamonds.  I have found that Northern Cross gets me the best prices -- even when the diamonds come from another vendor and are listed with the other vendors at a higher price.  Stephen Mitanidis has spent hours of his time educating me on coloured diamonds and helping me to choose diamonds that have the best investment potential.  He has also allowed me to trade coloured diamonds that I own for coloured diamonds that I want and has assured me that Northern Cross will help me to sell my coloured diamonds if I choose to do so. If you buy a coloured diamond, I recommend that you consider showing it to your family members and friends. Most of them will be impressed with how it looks and might want to seize the opportunity to buy one or more before the value of coloured diamonds appreciates further.


Read MoreDavid P.
Toronto, ON

Working with Northern Cross Diamonds was great!  The staff was very knowledgeable and provided me with a great deal of information about the canary yellow radiant cut diamond that I purchased.  They wanted to make sure that I understood everything about the stone before I made my decision.  The price was very competitive, less than other diamond providers.  Once I had made my decision to purchase, the process and delivery time was very quick.  Now I have a beautiful and valuable diamond in my possession, thanks to Northern Cross.  I hope this helps spread word about your services.


Read MoreSoultana A.
East York, Canada

For several months I had considered investing in Fancy Colored Diamonds. I heard all the negative jargon about unscrupulous people in the diamond business and how you could be taken to the cleaners, sort of speak.  However, I called Northern Cross Diamonds and spoke to Stephen who is the owner. My experience with him from the early process to the actual purchase of a Fancy Colored Diamond from him was quite a journey.  He urged me before buying the diamond to do my own due diligence by comparing the price and quality. Needless to say I did not find one of like shape, color, clarity or price that would have changed my decision. If you would like to speak to me directly for more information you can get my telephone number from Northern Cross.


Read MoreAllan C.
Mississauga, Canada

Payment/Shipping

We accept Credit Card, Wire Transfer payments and provide Free, Fully Insured, Trackable Shipping to anywhere in the world.

All of our diamonds are Guaranteed Natural Coloured are GIA certified and 100% Conflict-Free.

30 Day Return Policy

Northern Cross Diamonds fully stands behind every single product that we sell. If you are unsatisfied with any portion of your transaction we will provide a 100% refund of our product within 30 days of purchase. No questions asked and no obligations. That is our promise to you.


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Please note that we accept wire transfers, bank drafts, certified cheques, Visa, Master Card and American Express and of course offer the industry’s longest, 30 Day - No Questions Asked, Money Back Guarantee.


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